"Our concept of support:
maintenance, service, security."
"Never change a running system" – this old rule also applies to countless IT systems. True, because every change can carry unforeseeable risks. But for a system to keep running smoothly, constant maintenance is essential. A whole set of measures need to be taken on a regular basis.
This includes the implementation of updates in a timely manner, regular maintenance work with regards to both hardware and software, adjustments to changes in workflows, to only name a few.